Questions & answers
Frequently asked questions
Everything families ask before they start. Still curious? We're a message away.
The basics
What exactly is Foveia?
Foveia is a structured care log for families helping aging parents. It keeps remote and in-person check-ins, concerns, tasks, appointments, and helper handoffs on one timestamped, shared record — so coordination doesn't live in a group text or someone's memory.
Is this a medical device or a health app?
No. Foveia is a coordination tool, not a medical device. It never diagnoses, scores, predicts, or gives medical advice. It organizes what your family chooses to record — nothing more.
Do we need to be tech-savvy to use it?
No. There's no training and no project-management overhead. A check-in takes under a minute, and the three steps — check in, flag what changed, hand it off — are designed so the whole circle can keep up.
How many parents can one circle cover?
A care circle covers up to two care recipients (for example, both parents) with separate timelines, plus a shared household context for what they have in common.
Privacy & trust
What do you mean by 'deterministic, no AI guessing'?
Attention is only ever raised by explicit, visible rules — like 'an appointment within 24 hours has no ride owner.' There is no AI inference, no summaries, no predictions. When something is flagged, you can read exactly which rule did it and why.
Can a paid helper see our private family notes?
No. Helpers contribute check-ins and notes within a scoped view limited to the recipients and contexts they've been added to. Private family notes and documents stay with the Owner and Family roles.
Where are our documents stored?
Foveia links to documents where they already live — your Google Drive folder, pharmacy portal, or appointment PDF. It stores the link and a label, never the file itself, so each document keeps its own source of truth and permissions.
Who can see what?
Three roles keep it clear. Owner manages the circle, recipients, invites, and roles. Family adds and resolves everything and sees the full record. Helper contributes within a scoped view. You decide who is which.
Plans & billing
How much does it cost?
One plan: $12/month per care circle, or $120/year (two months free). That covers up to two parents and unlimited family and helper invites — no seat math, no enterprise tiers.
Is there a free trial?
Yes — a 14-day free trial, and you don't need a card to set up your circle. Cancel anytime.
What happens to our record if we cancel?
Your timeline is yours. You can export your care record before you go, and we don't sell your data — ever.
Less guessing. Fewer repeated texts. A clearer handoff for everyone helping.
Start a care circle, invite your family, and put the next check-in on the record instead of in a thread.